Postage Insurance - complete protection for loss or damage during transit
Postage Insurance - complete protection for loss or damage during transit
pay in 4 installments of $0.73
Couldn't load pickup availability
Piece of mind that if there is any damage to your goods, or it is lost whilst it is in the couriers hands, it is covered via transit cover postage insurance, and the damaged/lossed goods will be replaced or reimbursed. This insurance does not cover lost/damaged goods once the package has been marked as delivered.
This protection is added to all orders, automatically. If you do not wish to insure your parcel, you have the option prior to completing your order to remove it.
Shipping
Shipping
Australian Orders
Australian OrdersAustralia Post Standard Delivery* (2-7 Business Days
Orders under $50 - $7.99
Orders over $50 Free
Australia Post Express Delivery** (1-3 Business Days)
Orders under $50 - $9.99
Orders over $50 - $5.99
Postage Insurance $2.95
Complete protection for loss or damage during transit*
Returns & Refunds
Returns & Refunds
We accept returns on unused, unopened items within 30 days of delivery.
Faulty, damaged or reaction-related returns may be eligible for a refund, exchange or store credit — conditions apply.
Please note:
- Products must be in original condition
- Return shipping costs are the customer’s responsibility (unless the item is faulty or sent in error)
- Makeup and fragrance are not eligible for change-of-mind returns
Contact us at customerservice@ry.com.au to request a return.
View our full Returns & Refunds Policy Here
Great insurance
Incredible service and very efficient.
Delivered on time
Glasshouse candles. Bought on sale. Fast delivery and customer service was great too. Very happy.
Fast, convenient & reliable. Product arrived in good condition & communication was effective.